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Frequently asked
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A binding 14-, 30-, or 90-day commitment to one to three standards — sleep, steps, gym sessions, alcohol-free days, etc. You prepay a stake into escrow. Every passed day returns a slice of your stake. Every missed day forfeits that slice to your opponent or chosen beneficiary.
Funds are held by a regulated third-party escrow facilitator (Stripe Treasury in production). Outset Limited never takes custody of player funds; we are a signing and settlement layer. The PDF contract you sign names the escrow agent and the release conditions.
Each contract is broken into point-value units across the duration. A missed day forfeits that day's point value — half moves to the counterparty (your rival in a duel, or your chosen beneficiary in solo mode) and half covers platform and escrow costs. Your ledger updates the same day.
Biometric pillars (sleep, steps) are pulled directly from Apple Health, Health Connect, Oura, Fitbit, or Garmin through Terra. Self-check-in pillars (alcohol-free, gym sessions) are a daily yes/no with optional proof photos. The raw biometric data never leaves the source provider — we only receive the one daily number.
You can file a dispute with a photo or note up to 48 hours after the day closes. Funds for the disputed day are frozen — not forfeited — until review. Duel Pro customers get a 24-hour review SLA; free tier is typically 72 hours. If the dispute resolves in your favour the day returns to your pass column and the frozen funds return to your return pool.
We take a share of forfeited stake — never of the stake you keep. If you hit your standard, you owe us nothing. On missed days the split is 50% to counterparty / 50% platform-and-escrow. The Duel Pro subscription ($9/month, coming soon) unlocks multiple concurrent duels, proof photos, and faster dispute review, but it does not change the forfeit split.
No. Early exit is the exact mechanism the contract is designed to prevent — that's what makes it binding. The only exceptions are medical emergency and bereavement, both of which pause the clock with documentation. An unpaused early-exit forfeits the remaining stake in full.
A duel activates only when both parties have signed and staked. Until that moment, no money is held. If your opponent declines the invite or it expires (7 days by default), your stake is never debited and you can re-invite or switch to solo mode.
Yes. Duel contracts are personal performance contracts — not gambling — because the outcome is under your unilateral control. We operate as a facilitator and escrow agent registered in New Zealand, with separate terms for AU users. Full legal terms, escrow disclosure, and disputes policy are at /legal.
Raw biometric data is never stored by us — only the daily pass/fail score. When a contract closes, the signed PDF and final ledger are retained for 7 years (statutory requirement for financial records). You can request full deletion of your profile and any non-statutory data at any time from /settings.
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